Transport management: from local workflows to a shared platform
- Business problem
- Customer-specific workarounds and fragmented transport processes made a coherent platform direction difficult.
- Product scale
- Enterprise transport workflows spanning planning, depots, customers and operational teams.
- My ownership
- Led product direction, discovery, specifications, validation, pilots and platform rollouts.
- Teams and stakeholders
- Worked with enterprise customers and engineering; supported implementation and pre-sales.
- Product decision
- Defined reusable platform patterns in place of isolated bespoke changes.
- Outcome evidence
- V9 TMS adoption is 80%. The existing portfolio also records a clearer roadmap, reduced rework and greater reuse.